All CASH SALE customers must have a valid invoice/receipt as proof of purchase for goods to be returned and will be subject to a minimum of a 15% restocking charge on all stock products. Goods ordered as specials from manufacturers (not stock items) cannot be returned for credit under any circumstances. Stock items which are to be returned for credit must be returned to store within 30 days of purchase in good condition and a 15% handling charge will be made. For stock items over 30 days a 25% restocking charge will apply, with approval from a Director and must be in a resalable condition. Any goods over 90 days old, cannot be returned. Goods cannot be returned by our transport unless necessary collection note has been issued and a collection charge levied of at least £30.00 plus VAT. Where the Company orders goods from a manufacturer to be made to the customer’s own specifications, the Customer will be liable to recompense the Company for the cost of such goods if through no fault on the part of the Company, the goods are no longer required by the Customer due to incorrect specifications being given by the Customer to the Company or any other cause.